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Last updatedMarch 9, 2026

Terms of Use

These terms govern access to the Upflo website and the use of its matchmaking, application, messaging, funded appointment, payment and support features.

Platform

Upflo

Audience

Startups, sales talent, visitors and admin users

Contact

contact@upflo.fr

Governing law

French law, subject to overriding mandatory rules

1. Purpose and scope

These terms apply to any person accessing the Upflo website, whether as a visitor, startup representative, sales talent, invited member, administrator or user of a paid feature.

They cover all services made available on the platform, including public pages, user accounts, profiles, mission publication, applications, in-app messaging, funded appointments, reviews, billing modules and administration interfaces.

2. Acceptance, effective date and versioning

Using the website implies acceptance of these terms. Certain sensitive actions may require additional express acceptance, for example when creating an account, signing a contract or subscribing to a paid offer.

The applicable version is the version in force on the date of use or express acceptance. Upflo may amend these terms to reflect legal, technical, economic or product changes. When a material change occurs, reasonable notice may be provided by any appropriate means.

3. Eligibility and account creation

Users represent that they have the legal capacity required to enter into binding commitments. They act either on their own behalf or on behalf of an organisation they validly represent.

When creating an account, users must provide accurate, up-to-date and complete information. Multiple, fake, misleading or circumvention-oriented accounts are prohibited.

  • Registration may use email/password or, where available, a third-party authentication provider such as Google or LinkedIn.
  • Users must keep their credentials confidential and promptly report any unauthorised access or suspected compromise.
  • Upflo may request additional information or suspend some features until identity, role or usage context is sufficiently clarified.

4. Service description

Upflo provides a digital infrastructure connecting startups and sales talent. The platform allows users to create profiles, publish missions, apply, exchange through in-app messaging, submit qualified appointments and manage the related payment and dispute flow.

Depending on the user role, some features may be activated, limited or conditioned on a subscription tier, completion of onboarding, technical verification or compliance with anti-bypass rules.

  • Publishing and managing startup pages and missions.
  • Creating and managing talent profiles, experience, preferences and contextual information.
  • Applications, shortlist workflows, contracts and acceptance evidence.
  • In-app messaging, notifications and internal product events.
  • Funded appointments, upfront payment, confirmation, disputes and refunds under the applicable workflow.
  • Talent premium subscription and related direct-outreach features when offered.

5. Upflo's role

Unless expressly stated otherwise, Upflo acts as a platform operator and technical intermediary. Upflo is not an employer, temporary work agency, recruitment firm or party to the commercial relationship entered into between startups and talents, except for the obligations it expressly assumes as operator of the platform.

Upflo does not guarantee the commercial success of a mission, revenue levels, prospect quality, absence of disputes between users, user competence, user solvency or the conclusion of any agreement between the parties.

  • Each user remains solely responsible for their legal, tax, accounting, insurance and professional obligations.
  • Platform payments rely on a third-party payment processor and on the product rules displayed to the user at the time of the transaction.
  • Indicators, scores, filters or decision-support tools shown in the service assist users and do not replace their own assessment.

6. General user obligations

Users must not use the service in any unlawful, misleading, abusive or off-purpose way. They warrant that they hold the rights, permissions and legal basis required to publish or transfer any content, documents, third-party data or business information through Upflo.

  • Do not publish fake missions, fake profiles, fake reviews or fake appointments.
  • Do not impersonate another person or publish unlawful, defamatory, hateful, violent or infringing content.
  • Do not scrape, mass extract or reuse the website database without authorisation.
  • Do not attempt to bypass messaging, subscription, payment or moderation limits.
  • Inform third parties whose data is entered into the platform when required by law, especially invitees and prospects.

7. Content, publication and visibility

User content may include profiles, mission descriptions, messages, reviews, notes, appointment evidence, support requests and administrative information. Users retain their rights in the content they own, subject to the licences necessary to operate the platform.

Users grant Upflo, for the duration necessary to operate the service and preserve evidence, a non-exclusive, worldwide, royalty-free licence transferable to technical subprocessors and strictly limited to hosting, reproducing, displaying, technically adapting, moderating, indexing and distributing the content as required to run the service.

  • Public pages may be sanitised to mask emails, URLs, phone numbers or other bypass-enabling information.
  • Public mission and startup listings are primarily displayed based on explicit filters chosen by the user and, failing that, on freshness and publication criteria.
  • Upflo may remove or de-index any content that violates these terms, the law, third-party rights or platform security.

8. Messaging, applications and anti-bypass rules

The platform is designed to keep exchanges in-app. To reduce off-platform bypass, Upflo may restrict, block or redact content containing email addresses, links, phone numbers or direct contact details when shared before the workflow stage where disclosure is authorised.

Spam, unwanted solicitation, harassment and any misuse of the messaging or application flow are prohibited.

  • Applications must relate to genuine interest and verifiable information.
  • Starting direct conversations may be subject to quotas or to a premium subscription depending on the active offer and user role.
  • Users must not seek direct contact outside the platform when the purpose is to avoid fees, controls or protections provided by Upflo.

9. Funded appointments, payments and disputes

When a talent submits a qualified appointment under a contract or mission, Upflo may require the startup to fund that appointment before certain sensitive details, such as prospect contact information or the meeting link, are disclosed.

The product workflow may include submission, funding, confirmation, dispute, acceptance, refund and transfer stages. The applicable deadlines, accepted dispute reasons, refund conditions and evidence events are those displayed in the application and in the contractual documents applicable at the time of the transaction.

To secure the service, Upflo may log status changes, freeze a payment, delay a transfer, refuse the release of contact details, block an account or post an internal adjustment entry when product rules, fraud prevention or a dispute justify it.

10. Paid offers and premium subscription

Some features may be subject to payment, including a talent premium subscription or transactions linked to funded appointments. Prices, periods, taxes, currencies, renewals and commercial conditions are those displayed in the service or in the supplementary contractual documents.

Unless mandatory law provides otherwise, any started billing period remains due. When available, subscriptions may be managed through the billing interface or the payment processor portal.

  • Payments are processed by a third-party provider; Upflo is not intended to store full bank card numbers.
  • If a paid feature is subscribed by a consumer under applicable law, mandatory consumer protection rules prevail over conflicting clauses.

11. Reviews, ratings and feedback

Following some interactions, Upflo may allow reviews, ratings, feedback or satisfaction-related information to be submitted. Such content must remain honest, proportionate, lawful and directly related to the experience actually lived on the platform.

Upflo may moderate, suspend, de-index or remove any review or feedback that is manifestly unlawful, off-topic, insulting, misleading, confidential or disproportionally harmful to third-party rights.

12. Moderation, suspension and termination

Upflo may, at any time and without compensation, restrict access to all or part of the service, suspend an account, block an action, remove content or terminate a user's access in case of breach of these terms, legal obligation, security risk, fraud, bypass, unpaid sums or behaviour harmful to the service.

Whenever appropriate and compatible with security or legal obligations, Upflo may inform the user of the general reason for the measure and of any contemplated remediation steps.

13. Intellectual property and database rights

All intellectual property rights over the Upflo platform, its components, look and feel, developments, databases, publisher content and distinctive signs belong to the publisher or its right holders.

Nothing in these terms transfers rights to the user, except for the personal, non-exclusive, non-transferable and revocable right to access the service for its normal intended use.

14. Availability, maintenance and security

Upflo strives to keep the service available and secure but does not warrant uninterrupted operation, absence of errors, incompatibilities or vulnerabilities. Planned or unplanned interruptions may occur for maintenance, upgrades, security reasons or third-party dependencies.

Users acknowledge that absolute security does not exist on the internet and remain responsible for securing their own devices, access credentials and usage environment.

15. Liability

To the extent permitted by law, Upflo is liable only for direct, foreseeable and certain damages resulting from a proven fault exclusively attributable to its own obligations.

Upflo is not liable for indirect damages, loss of opportunity, loss of margin, loss of customers, loss of revenue, consequences of inaccurate information published by users, disputes between users or acts and omissions of third-party providers acting as independent controllers.

Nothing in these terms excludes or limits liability where such limitation is prohibited by applicable law.

16. Evidence, logs and supplementary contractual documents

Technical records, event logs, signature evidence, functional navigation traces, session information, payment statuses and digital copies retained by Upflo or its providers may be used as evidence of actions and transactions performed on the platform, subject to mandatory law.

Supplementary documents such as the Legal Notice, Privacy Policy, Cookie Policy, commercial terms, payment screens, consent evidence and feature-specific conditions form part of the contractual environment of the platform.

17. Personal data and cookies

Personal data processing associated with use of the service is described in the Privacy Policy. The rules applicable to cookies and similar technologies are described in the Cookie Policy.

Users are invited to consult these documents together with these terms, in particular to understand processing purposes, legal bases, recipients, retention periods and applicable rights.

18. Governing law and disputes

These terms are governed by French law, subject to any mandatory rules that may require a different protective law to apply.

In the event of a dispute, the parties will first seek an amicable solution. Failing agreement, jurisdiction will be determined according to the applicable procedural rules; for professional disputes, jurisdiction may, unless mandatory law provides otherwise, be attributed to the courts having authority over the publisher's registered office identified in the Legal Notice.

Table of contents

1. Purpose and scope2. Acceptance, effective date and versioning3. Eligibility and account creation4. Service description5. Upflo's role6. General user obligations7. Content, publication and visibility8. Messaging, applications and anti-bypass rules9. Funded appointments, payments and disputes10. Paid offers and premium subscription11. Reviews, ratings and feedback12. Moderation, suspension and termination13. Intellectual property and database rights14. Availability, maintenance and security15. Liability16. Evidence, logs and supplementary contractual documents17. Personal data and cookies18. Governing law and disputes

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